Let's Start a Conversation

We are open from 9am - 5pm Monday-Friday. 

Please do use our Live Chat feature should you wish raise any questions or queries with our technical support team.

If you would like to speak to one of our customer service advisors, please use the contact for below to submit your query.

FAQs

Do your illuminated mirrors and cabinets need to be earthed?

What are the recommended power and wiring arrangements for your illuminated mirror and cabinet products?

What is the minimum clearance needed for the door to open properly without the edge touching the side wall?

Does the integrated shaver socket include a transformer?

Can I return or exchange a product?

Returns or Exchanges:

If you are contacting us to with regards to a return / exchange/ warranty claim, please complete and submit a Warranty & Returns Claim We aim to respond to all queries within 48 working hours.

After Sales Support:

Once you have successfully placed your order, please ensure that any further email correspondence is sent from the same email address used at the time of ordering.
This is required for data protection purposes and also helps us respond to your queries more efficiently.

If you need to update your email address after placing your order, please contact us with your order number, full name, and delivery postcode. We will then update your order details accordingly.

Live Chat Opening Times

Monday to Friday : 09:00 to 17:00
Saturday & Sunday : Closed
UK Bank holidays : Closed

Email

support@illuminated-mirrors.co.uk

Mail address

South West Lighting Limited
Unit 1, Vallis Trading Estate
Frome, Somerset
BA11 3DT
United Kingdom